Freight, Servicing, and Delivery Strategies
Transforming Freight, Servicing and Delivery activity to create cleaner, safer and more efficient streets
The Challenge
Local authorities and landowners across cities face mounting pressures to reduce the environmental and operational impacts of freight, servicing and delivery (FSD) activity. Increasing volumes of parcel deliveries and servicing activity can negatively impact air quality and carbon emissions, road safety and congestion, and operational efficiency for businesses and service providers.
A strategic and evidence‑based approach to reduce freight and servicing trips, consolidate activity, and embed sustainable freight practices without compromising essential services is essential.
The Solution
NRP has developed a suite of Freight, Servicing and Delivery Strategies tailored to the needs of both local authorities and private landowners. Our approach combines policy expertise, robust data analysis and place‑specific design to produce strategies that are practical, implementable and aligned with real‑world conditions.
This includes detailed baseline assessments of current freight and servicing activity; behavioural and operational insights to understand different needs and demands; and the development of targeted interventions that optimise kerbside use, improve operational efficiency and support sustainable freight practices.
To ensure effective delivery, we develop clear, place‑based guidance and implementation roadmaps that enhance road safety, reduce conflicts between vehicles and vulnerable users, and offer opportunities for improved public realm to enhance the quality and performance of public space.
The Results
Through our work, NRP has helped local authority and private sector clients across London deliver meaningful, measurable improvements, including:
- Reduced freight, servicing and delivery trip generation, lowering vehicle trips and transport‑related emissions.
- Enhanced road safety, particularly for pedestrians and cyclists, through better‑managed vehicle movements and loading activities.
- Higher‑quality public realm, freeing up space to be used for walking and wheeling, with opportunities for greening and seating.
- Clear, implementable strategies, giving local authorities and landowners a practical roadmap for delivering long‑term, sustainable freight transformation
Notable projects have included Central Westminster Freight and Servicing Study, East Mayfair Servicing Management Plan, and Soho + Covent Garden Freight Servicing and Strategy.
Client:
VariousLocation:
London and South EastSector:
Highways and Infrastructure
